Services

Most organizations don't need a new platform — they need the platforms they already own to talk to each other. We design and build the connective tissue: APIs, integration layers, data sync pipelines, and internal tooling that eliminates manual handoffs and keeps your systems in agreement. Work is scoped tightly, documented clearly, and built to survive the original developer moving on.

• Bi-directional sync between a CRM, ERP, or accounting system and downstream tools
• Webhook handlers and event-driven integrations between SaaS platforms
• Internal admin portals and operations dashboards replacing spreadsheet workflows
• Custom APIs enabling third-party or partner access to your data on your terms

We build practical AI into the workflows where it actually changes outcomes — not as a strategic initiative, but as a targeted tool for a specific problem. Document classification, intelligent routing, automated response drafting, anomaly detection, and workflow triggers that eliminate repetitive work. We focus on the one or two applications that genuinely move a metric, not the demo that impresses the board meeting.

• AI-powered document parsing, classification, and data extraction from unstructured sources
• Automated customer communication workflows triggered by real operational events
• Data pipelines moving operational data from source systems into analytics or reporting layers
• Anomaly detection and alerting systems for operational or financial data streams

Senior technology judgment on-demand. We advise on system architecture, cloud infrastructure decisions, vendor selection, and technology roadmaps — without the overhead of a full-time hire. This is the engagement for organizations making a significant technology decision and wanting someone in the room who has made similar decisions before, at scale, with real consequences.

• Cloud architecture review and migration planning (AWS, GCP, Azure, hybrid)
• Technical due diligence for acquisitions, vendor evaluations, or platform decisions
• Fractional CIO retainer: ongoing technology leadership available monthly
• Security posture review and infrastructure hardening recommendations

Systems that aren't monitored eventually surprise you at the worst possible time. We design and implement the operational layer around your systems — monitoring, alerting, runbooks, recovery procedures, and the organizational habits that turn incidents into recoveries instead of disasters. Built from 15 years of running enterprise IT where downtime has real dollar costs.

• End-to-end monitoring and alerting for critical business systems and workflows
• Incident response planning and runbook development for your most critical failure modes
• Backup, recovery, and continuity planning — tested, not just documented
• Operational health dashboards giving your team real-time visibility into system state